Join our team.

Add excellence.

We win by focusing on improvement. We develop people. We improve systems. We improve our product. We improve our clients.

Excellence is the next 5 minutes.

Excellence is about what we do right now. It’s not about creating a plan to be excellent in the future. It’s not about perfectionism. It’s about making a difference right now.

Ship something to customers every day.

We make a difference to our customers every day (“ship” is engineering speak for releasing features and bug fixes). We break our work into small, achievable tasks which we can finish each day.

Take ownership.

When ownership is given, we take it. When ownership is not given, we take it anyway. If we fail, we proudly own that too.

How we prioritize

Logic first, followed by data, experience, instinct, then anecdotes.

We prefer evidence over intuition, experience, and “best practice”. We know that when data and logic differ, it’s usually a sign that there’s a problem with the data. We work hard to make the best idea win, not the idea of the most experienced person.

How we improve

Experiment, Document, Checklist, Automate, then Optimize.

Try stuff to see what works. If it works, document so that others can do it. Make the success easier to replicate by creating a checklist. Improve efficiency by automating. Then, lastly, optimize.

Minimize interruptions while being an open book.

We minimize the number of meetings. We don’t CC people on stuff they don’t need to read. There are minimal broadcasts of generic information. But, the flipside is that only information we hide is information that we are legally obliged to hide. If you want to know something, it’s pretty easy to find it out.