The complete guide to analyzing NPS data. Learn everything you need to know, from the smart way to calculate an NPS score to how to visualize NPS to segmentation and driver analysis with NPS.
Select a webinar time and register
In this webinar you will learn
Here’s a little summary of some of the subjects we cover in this webinar
- The recoding trick for speeding up NPS analysis
- How to stat test differences in NPS scores between sub-groups, touchpoints/journeys, and over time
- How to analyze open-ended reasons/verbatims for NPS scores
- Effective ways at visualizing all the key NPS outputs
- Driver analysis
- Using NPS for market segmentation
- Benchmarking NPS scores
- Quantifying the ROI of NPS scores
- The controversy: why some market researchers hate NPS, while companies love it
Having trouble registering? Try these links
Tue 10 Dec, 11:00AM EST (New York)
Tue 10 Dec, 4:00PM GMT (London)
Wed 11 Dec, 10:00AM AEDT (Sydney)
