Net Promoter Score Analysis Software
Net Promoter Score or NPS is a great way to evaluate brands, companies, and even divisions within businesses. Good NPS analysis software are able to apply statistical tests to NPS so you’ll know if changes in performance over time are real, or just random noise. They’ll also provide an easy way to test in your NPS differs amongst demographic groups such as age or other segments. Dive deeper into the data of your Net Promoter Score with Displayr.
Why choose Displayr as your NPS Analysis Software?
We know how important it is to you to understand your customers and what drives their loyalty. Displayr is the only tool for measuring, analyzing and visualizing your Net Promoter Score yourself for free. Here are a couple reasons why:
Advanced Analytics: Want to be able to use statistical modeling and machine learning to uncover the secrets to improving your Net Promoter Score? Displayr has you covered.
Ease of use: Displayr can be used by everyone from the most advanced of researchers to non-technical people.
Beauty and functionality: Need to present your NPS findings in an impressive way? You can create beautiful and interactive dashboards. Change filters with one click. Sort your NPS by departments. Include logos, brand images and customize so it looks exactly the way you want it.
Recoding made simple: Displayr can automatically recode your data to make it easy to use in a wide range of statistical analyses. Say goodbye to time consuming manual recoding.
Statistical testing: Want to know if changes in your NPS are actually statistically significant? Displayr is the only NPS analysis software that has in-built stats testing. See below for more info on how Displayr does statistical analyses with NPS.
Value: Using multiple tools to analyze and present your data? Using add on dashboarding solutions? By combining all the things you need to do, Displayr will save you from spending. Best of all, you can try Displayr for free!
The Net Promoter Score
The Net Promoter Score is one of the common measures of customer experience and loyalty in the world. It’s also one of the easiest to implement and analyze – and with Displayr it gets even easier.
Use Net Promoter Score to:
- Find out where you stand amongst competitors and industry benchmarks
- Uncover what drives your customer’s loyalty
- Identify unsatisfied and at-risk customers or under-performing departments
- Quantify your word-of-mouth and referral traffic
- Monitor changes in products, services and experiences with your brand across the entire customer journey
Statistical testing with NPS
Displayr automatically adjusts your Net Promoter Scores so that differences can be easily and automatically tested for statistical significance. Without Displayr’s in-built NPS analysis software it is pretty difficult to do statistical testing on NPS since there aren’t any tests designed to compare differences in correlated percentages like with NPS.
Displayr has made it easy for you – just import your data into Displayr and it will automatically recognize any likelihood to recommend questions and create a new variable that displays the NPS score.
Visualizing and reporting your NPS
Displayr is also a complete platform and NPS analysis software that lets you build beautiful, interactive data visualizations and dashboards for presenting your Net Promoter Scores and analyses. Use a bar pictograph to show your NPS by responses or a stacked bar chart to show responses by promoter group.
Go further by looking at your NPS over categories of respondents, like age, gender, income or other attributes with a grouped bar chart. Don’t forget that you can also use Displayr to add trend lines to your NPS charts to show overall trend and whether impact events like marketing campaigns, seasonality or product changes have significant effects.
If you really want to impress, you can create your own NPS dashboard with Displayr. Show you overall NPS score and separate them by department and sub-group like our example dashboard below. Design it to reflect your industry and brand for the ultimate NPS dashboard.