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Creating Dashboards with Real-Time Updating

by Tim Bock

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R in Displayr | Using Displayr

How to Relabel Rows and Columns of Tables using R in Displayr

by Matt Steele

Displayr enables you to flexibly mix data from different tables.

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How to Add Color-Changing Messages to your Page in Displayr

by Chris Facer

If you know a little R then it's fairly straight-forward to put dynamic text on your page in Displayr. Such text can automatically update itself...

R in Displayr | Using Displayr

How to Blank and Cap Cells of Tables Using R in Displayr

by Matt Steele

So you've made a table in Displayr and now you want to modify the contents (without changing the variables involved). With a bit of R...

R in Displayr | Using Displayr

How to Dynamically Create Hyperlinks in Displayr

by Mattias Engdahl

If you're creating a dashboard where you want the users to be able to go to different web sites or pages based on selections they've...

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Extracting Data from WordPress Using Displayr

by Oliver Harrison

Importing data from the WordPress API is simple in Displayr. You can connect to WordPress directly to bring in data about your blog posts. You...

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How to Make a Column Chart in Displayr

by Daren Jackson

The most standard way for graphically representing categorical data is with a column chart. The advantage of using column charts is that you can easily...

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Market Research

How to Analyze Trends in Customer Satisfaction

by Carmen Chan

One of the most important things you want to ensure when selling a product or service is that customer satisfaction is not deteriorating over time. You can...

Tags: Customer Satisfaction

Using Displayr

How to Convert Dates into Different Time Zones in Displayr

by Oliver Harrison

Working with dates and times can be challenging to say the least, especially when they are in the wrong time zone or format, or you...

Market Research

Preparing Data for Predictive Lead Scoring – a Case Study

by Jake Hoare

This is the second of a series of posts with a worked example of predictive lead scoring. In this post I focus on getting data...

Tags: Predictive Lead Scoring

Market Research

Optimizing the Mobile Delivery of Your Net Promoter Score Survey

by Tim Ali

As mobile device ownership continues to grow at a rapid pace on a global basis, more and more consumer surveys are taken on mobile devices...

Tags: Net Promoter Score

Market Research

How Good is Your NPS? Using Industry Benchmarks

by Lucy Li

Understanding how good your Net Promoter Score can be difficult. We've compiled benchmarks from 15 industries so that you can see how your Net Promoter...

Tags: Net Promoter Score

Market Research

Identifying Drivers of Customer Satisfaction

by Carmen Chan

Customer surveys are an important way of collecting feedback about your product. They generally involve a question about overall satisfaction, coupled with questions about specific...

Tags: Customer Satisfaction

Beginner's guides

User Onboarding: Time Based or Action Based?

by Madeleine Picard

When designing your user onboarding, one of the crucial decisions to make is when your users will see your onboarding messages. Sending time-based messages or...

Tags: Onboarding for SAAS

Market Research

Planning Ahead: What Data Do You Need for Predictive Lead Scoring?

by Matt Steele

A key benefit of predictive lead scoring over traditional lead scoring is that it provides objectivity in your data. It uses machine learning to come...

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Market Research

Selecting Data for Predictive Lead Scoring – a Case Study

by Jake Hoare

This is the first of a series of posts where I step through a worked example of predictive lead scoring. The process will involve preparing...

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Market Research | Visualization

4 Ways to Visualize Your Net Promoter Score

by Justin Yap

This article explores some of the ways you can analyze your Net Promoter Score and some data visualization ideas for showing your NPS.

Tags: Net Promoter Score

Market Research

Customer Satisfaction: General, Product, & Attribute Questions

by Madeleine Picard

Measuring customer satisfaction particularly useful when you can action that data to improve your customers' experience. Rather than just measuring one type of customer satisfaction,...

Tags: Customer Satisfaction

Market Research

What Else to Ask in a Customer Satisfaction Survey

by Mattias Engdahl

You’ve got your Customer Satisfaction survey all good to go, and you’re raring to ask how satisfied your customers are with their experience of your...

Tags: Customer Satisfaction

Market Research

Why is Customer Satisfaction important?

by Madeleine Picard

Most businesses collect data on customer satisfaction. It's crucial to use customer feedback to make improvements to your business. Otherwise, why collect feedback in the...

Tags: Customer Satisfaction

Beginner's guides

Retain More Users With Personalized Onboarding

by Madeleine Picard

Good user onboarding is crucial to long-term user retention. Users who quickly see the value in your product are likely to stick with you, so...

Tags: Onboarding for SAAS

Beginner's guides

The Aha! Moments – Working out the Key Actions for your Users

by Chris Facer

A good onboarding journey guides the user through the most important moments in your software. At the foundation are those moments where the workflow and...

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Visualization

The Best Template for Measuring User Onboarding Emails

by Madeleine Picard

So, you’ve created the perfect user onboarding email sequence. Congratulations! Now what? Now, it’s time to see how well it’s doing! There are many, many…

Tags: Onboarding for SAAS

Choice Modeling

Performing Conjoint Analysis Calculations with HB Draws (Iterations)

by Tim Bock

Modern conjoint analysis methods estimate both the utilities of people, and also how much certainty we have about these estimates. Consequently, analyses of the resulting…

Tags: Conjoint Analysis

Choice Modeling | Market Research

12 Techniques for Increasing the Accuracy of Forecasts from Conjoint Analysis

by Tim Bock

Choice experiments, also known as choice-based conjoint (CBC), are widely used for predicting the performance of new products and changes to products' designs and portfolios....

Tags: Conjoint Analysis

Beginner's guides

5 User Onboarding Mistakes to Avoid

by Madeleine Picard

Are you making any of these key mistakes in your user onboarding? Check out how you can better help your users get to grips with...

Tags: Onboarding for SAAS

Beginner's guides

Alternatives to Email Onboarding

by Madeleine Picard

Email onboarding is the bread and butter of any SaaS business's onboarding process. But there's no need to stop at emails! There's a whole world...

Tags: Onboarding for SAAS

Market Research

Dos and Don’ts for Customer Satisfaction Surveys

by Madeleine Picard

Customer satisfaction surveys are a great way to gain valuable insight about what your customers think about you. This list of ten dos and don'ts...

Tags: Customer Satisfaction

Using Displayr | Visualization

Customizing the Look and Feel of Tables in Displayr

by Tim Bock

In this post I describe the six main ways of customizing the look and feel of tables in Displayr: (1) using the in-built tables; (2)...

Tags: Using Displayr

Market Research

Pros and Cons of Predictive Lead Scoring

by Lucy Li

There are numerous obvious benefits to predictive lead scoring. But there are some limitations too. This article will help you weigh up the pros and...

Tags: Predictive Lead Scoring

Creating Tables Using R and Pure HTML

by Tim Bock

A problem with R is that its tables are not good enough to share with non-R users, both in terms of visual attractiveness and ease…

Tags: R-Bloggers

Market Research

Sample Sizes for Net Promoter Score

by Tim Ali

When designing and executing Net Promoter Score research, companies should consider various factors when deciding on a survey sample size. Keep reading to find out...

Tags: Net Promoter Score

Choice Modeling

Experimental Design for Conjoint Analysis: Overview and Examples

by Tim Bock

This post introduces the key concepts in designing experiments for choice-based conjoint analysis (also known as choice modeling). I use a simple example to describe…

Tags: Conjoint Analysis

Beginner's guides

All About Email Onboarding (+ Free Template!)

by Madeleine Picard

If you're not sending onboarding emails to your new signups, are you even onboarding them at all? Email onboarding is a core component of most...

Tags: Onboarding for SAAS

Visualization

Data Visualization for Conjoint Analysis

by Tim Bock

While choice-based conjoint analysis represents one of the more sophisticated techniques used in market research, presentation of its results commonly consists only of a simulator,…

Tags: Conjoint Analysis

Choice Modeling

Using Substitution Maps to Understand Preferences in Conjoint Analysis

by Tim Bock

Modern tools for analyzing conjoint analysis, such as hierarchical Bayes, produce rich data showing preferences for each person in a market. The main deliverable from…

Tags: Conjoint Analysis

Choice Modeling

Using Indifference Curves to Understand Tradeoffs in Conjoint Analysis

by Tim Bock

Indifference curves are a way of showing relative preferences for quantities of two things (e.g., preferences for price versus delivery times for fast food). This…

Tags: Conjoint Analysis

Choice Modeling

Sample Size for Conjoint Analysis

by Tim Bock

Working out the sample size required for a choice-based conjoint study is a mixture of art and science. What makes it tricky is that the…

Tags: Conjoint Analysis

Market Research

7 Questions for Predictive Lead Scoring (+ Free Checklist!)

by Matt Steele

It can be confusing to work out if predictive lead scoring is suitable for your company. In this article, I pose seven question for you...

Tags: Predictive Lead Scoring

Market Research

Who is Predictive Lead Scoring For?

by Matt Steele

You might be reading about predictive lead scoring and wondering if it's something that's right for you. It can sound a little daunting and something...

Tags: Predictive Lead Scoring

Beginner's guides

Customer Onboarding for SaaS

by Madeleine Picard

How many times have you downloaded a new app, found it confusing to use, and closed it, never to touch it again? Many products have...

Tags: Onboarding for SAAS

Using Displayr

How to Control Who Can View your Documents in Displayr

by Chris Facer

When you publish documents for multiple clients, you will need to be able to control which clients access each document. This way one client does...

Tags: Using Displayr

Using Displayr

How to Control Who Can View Pages in your Document

by Chris Facer

On larger projects, you may need to build reports or dashboards that contain results relevant to different groups of people. For example, your customer satisfaction...

Tags: Using Displayr

Customer Feedback Surveys

CSAT vs NPS: What’s the Difference?

by Madeleine Picard

You've probably heard of Customer Satisfaction scores, which measure how satisfied customers were with their experience with your brand. You've also probably heard of the...

Tags: Customer Feedback Surveys

Market Research

4 Reasons Why You Should Be Measuring your Net Promoter Score

by Lucy Li

There are many reasons why you should be measuring your company's Net Promoter Score.

Tags: Net Promoter Score

Customer Feedback Surveys | Market Research | What is...

What is Customer Satisfaction?

by Madeleine Picard

If you've ever purchased anything, you've likely come across the Customer Satisfaction Score. It's everywhere, from online stores to airports to dentists' offices. But do...

Tags: Customer Feedback Surveys, Customer Satisfaction

Machine Learning | Market Research

What’s in the Future for Predictive Lead Scoring?

by Lucy Li

It was only a few years ago that people were proclaiming that the future of B2B marketing had arrived in the form of predictive lead...

Tags: Predictive Lead Scoring

Customer Feedback Surveys | Market Research | What is...

What is the Net Promoter Score (NPS)?

by Lucy Li

The Net Promoter Score (NPS) is one of the most commonly used customer feedback metrics. With a single question, you can measure customer sentiment and...

Tags: Net Promoter Score

Machine Learning | Market Research | What is...

What is Predictive Lead Scoring?

by Lucy Li

Predictive lead scoring is a data-driven lead scoring methodology that uses historical and activity data and predictive modeling to identify the sales leads that are...

Tags: Predictive Lead Scoring

Market Research

6 Ways to Improve the Data Quality of Online Quantitative Surveys

by Gracielle Melim

Whether you're conducting your online quantitative surveys for new business ideas, to assess customer satisfaction or to better understand the needs of your customers -...

Tags: How to

R | Visualization

Make Beautiful Tables with the Formattable Package

by Tim Bock

I love the formattable package, but I always struggle to remember its syntax. A quick Google search reveals that I’m not alone in this struggle.…

Tags: R-Bloggers

Choice Modeling | Market Research

Writing a Questionnaire for a Conjoint Analysis Study

by Tim Bock

The hard bit of designing a questionnaire for a choice-based conjoint analysis (choice modeling) study is creating the experimental design. However, there are a few...

Tags: Conjoint Analysis

Choice Modeling | Market Research

Main Applications of Conjoint Analysis

by Tim Bock

Ready to dive further into conjoint analysis? In this post I describe the main applications of choice-based conjoint analysis (choice modeling; CBC).

Tags: Conjoint Analysis

Choice Modeling | Market Research

Conjoint Analysis: The Basics

by Tim Bock

Choice-based conjoint analysis is a technique for quantifying how the attributes of products and services affect their performance. It is used to help decision makers...

Tags: Conjoint Analysis

What is...

What is Sampling Error?

by Tim Bock

When data is randomly sampled from a population, the randomness with which observations are selected from the population ensures that the value of statistics computed...

Tags: What is

Visualization

How to Embed a Video in a Displayr Dashboard

by Tim Bock

You can have a video playing on a page in Displayr, as it’s very simple to set up. The video needs to be hosted on…

Tags: Using Displayr

Building an Interactive Globe Visualization in R

by Jake Hoare

This post describes how to use the threejs package to plot data on a globe, allowing rotation and zoom. Location markers are added as lines,...

Tags: R-Bloggers

Beginner's guides | Using Displayr | Visualization

How to create a HEX color palette for Displayr

by Matt Steele

While most visualizations have built-in color palettes, more often than not you'll want or need to customize them. Having a color palette set up BEFORE...

Tags: Using Displayr

Using Displayr

How to Control Who Can Edit Documents in Displayr

by Chris Facer

When you have a larger set of people at your organization using Displayr, it can become necessary to define which people are allowed to work...

Tags: Using Displayr

Correspondence Analysis | Market Research

Focusing the Results of Correspondence Analysis in Displayr

by Jake Hoare

Correspondence analysis is often used to visualize a table of data. The goal is to represent as much information as possible, as accurately as possible. However,...

Tags: Using Displayr

What is...

What is a Latent Variable?

by Tim Bock

A latent variable is a variable that is inferred using models from observed data. For example, in psychology, the latent variable of generalized intelligence is...

Tags: What is

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