12 July 2017 |
How can I check my usage levels for viewing of online reports?
Your Licenses page shows you how many hours of viewing time you have purchased and how many hours and minutes have been used.
When you have exceeded 50% of your annual usage, you will receive an email if your usage rate is such that you are likely to exceed your number of hours before the end of the year.
You will receive an email when your usage exceeds 80%, 90%, 95%, 99% and 100%.
When your usage exceeds 100%, your online reports will not be viewable. The viewer will see a page saying, “Additional licenses need to be purchased for this content to be viewed”.